Description
With a focus on communication, empathy, leadership, conflict management, and teamwork, this online program combines practice-ready clinical resources with multimedia modules to foster harmonious, well-rounded pharmacy teams.
- Sharpen your techs’ soft skills to improve teamwork, patient care and outcomes. With a focus on communication, empathy, leadership, conflict management, and teamwork, this online program combines practice-ready clinical resources with multimedia modules to foster harmonious, well-rounded pharmacy teams.
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The
PTU Elite
: Soft Skills Program is an 11-didactic-hour online solution that builds soft skills competency using video simulations, case studies, and real-world scenarios that are specific to pharmacy technicians and the pharmacy. Interactive learning modules in each course make implementation of new skills easy, and include highly relevant, concise, technician-specific information including:
- Communication basics
- Patient-centered communication
- Communicating with the healthcare team
- Managing conflict
- Leadership
- Teamwork
- This course is appropriate for individuals aspiring to be employed as a pharmacy technician or pharmacy technicians that wish to further their careers by developing management skills.
- This online course provides students 365 days of access from the date of enrollment.
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